Our return policy is in one word Comprehensive. We want you to be happy with your order, so break the labels will give a refund or exchange on all non-sale items returned within 30 days of sale. This means if you order the wrong size, or just plain don't like the shirt, send it back with 2pounds and note that say what size or color you want to change it for and we'll take care of it for you! This way you can be completely confident in your shopping experience with us. Items must be unworn and unwashed, in their original condition. Items that do not meet these standards will be returned to the customer at the expense of the customer. For returns in the UK., there will be a 2.00 charge to reship the item to the customer. For returns outside of the UK., shipping will vary accordingly to the specific location. If break the labels improperly ships an item, break the labels will cover all shipping and handling costs. Sale items are not eligible for return or exchange. On exchanges made for items of lesser value the customer will receive store credit in the amount of the remaining balance. On exchanges made for items of greater value the customer will be charged in the amount of the overage. Note: Break the labels is not responsible for misplaced mail. Please ensure that your package gets to our return address by insuring your return package. If you do not have the original receiped, please print out your confirmation email or include a piece of paper with the following: * Whether you are asking for an exchange or refund, and why. * Your order number, if you have one. * Your name, phone number, shipping address, and email address. * Indicate the Return items name, size, and color. * Indicate the New items name, size, and color. (You can find up-to-date size, color, and item name information on our website. If the item you are looking for isnt on the website, then we are currently out of stock of that particular item.) returns at: breakthelabels, 8 chale rd, london, SW2 4JB, UK